Privacy Policy

1. Overview

Trailbase, a product of Frozo Software Pvt Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard data processed through our Enterprise Readiness Kit services, including audit logging and RBAC management.

2. Data Collection

We collect information necessary to provide audit logging services to our customers. This includes:

• Event metadata (actor IDs, IP addresses, resource identifiers)
• Administrative account information (emails, tenant names)
• Technical logs for system maintenance and security

3. Data Integrity & Security

As an enterprise security platform, data integrity is our core focus. Every audit event ingested is cryptographically hashed using SHA-256 and stored in hash-chains to prevent tamper. We use industry-standard encryption (AES-256 at rest, TLS 1.3 in transit).

4. EU Data Residency

All customer data is processed and stored within the European Union (AWS eu-west-1 region, Ireland). We strictly adhere to GDPR requirements regarding data transfers and processing.

5. Contact Us

For privacy-related inquiries, please contact us at trailbase@frozo.ai.